Shipping policy

Shipping Policy

Last updated: September 22, 2026

Processing Time
Original paintings that are in stock typically ship within 3-5 business days of purchase. Prints and items ordered through our custom size, frame, and finish configurator are made to order and typically require additional production time before shipping; estimated timelines are noted on the product page where available.

Packaging
Every piece is carefully packaged to protect it in transit, including framed and matted work. Larger or framed paintings may ship in custom-built crating or reinforced packaging.

Shipping Rates and Carriers
Shipping costs are calculated at checkout based on the size, weight, and destination of your order. We ship via trusted national carriers and provide tracking information once your order is on its way.

Domestic and International Shipping
We currently ship within the United States. If you are located outside the U.S. and interested in a piece, please contact us at gmattingly4@gmail.com or by phone at 860-995-1225 to discuss options.

Damaged or Lost Shipments
If your order arrives damaged or does not arrive, please contact us promptly — see our Refund Policy for details on how we handle damaged or lost shipments.

Contact
Questions about shipping can be sent to gmattingly4@gmail.com or by phone at 860-995-1225, or to 349A Salmon Brook Street, 2nd Floor, Granby CT 06035, United States.